WiFi FAQs: Student Responsibilities

List of 3 items.

  • Is home Internet access required?

    TMI is committed to our students' education, be it on campus or remote instruction. It is with this in mind that we recommend the availability of an at home internet connection that can support video streaming of class meetings for each student in that household. We understand that there are many options in this area for internet providers and therefore recommend that you check with your provider of choice for bandwidth options that would support multiple video streams and remote instruction.

    We do not recommend the use of cellular hotspots as the primary method of connection. These should only be used as a backup to a dedicated at home WiFi or wired connection through an internet service provider.
  • Who is responsible for any repairs or updating to personal laptops?

    Students and/or their parents/guardians are responsible for their personal laptops at all times. TMI personnel will not service any student’s personal electronic device or laptop.

    TMI partners with UBREAKIFIX and recommends them for any out-of-warranty repairs:

    https://www.ubreakifix.com/
  • Who is responsible for damage, loss, or theft of devices your student brings to school?

    Parents/guardians must stress the responsibilities their student(s) have when bringing personal laptops and devices to school. Any laptops or devices students bring to school are their sole responsibility. TMI assumes no responsibility for lost or stolen laptops or devices, nor is there any acknowledgement of financial responsibility by TMI for damaged, lost or stolen personal laptops or devices.

WiFi FAQs: General Information

List of 5 items.

TMI's WiFi at a Glance

In order to ensure the success of our BYOD program, TMI has:
  • Increased our primary Internet connection from 100Mbps to 1Gbps for faster web browsing and downloads
  • Increased our WiFi coverage and capacity across many areas of the campus with additional money being allocated for additional upgrades as necessary

Contact the Helpdesk

Trouble logging in or another IT issue?
(210) 564-6200
Submit at ticket at: 
www.tmi-sa.org/helpdesk
MISSION: TMI provides an exceptional education with values based on the teachings of Jesus Christ that challenge motivated students to develop their full potential in service and leadership.
Notice of Non-Discrimination

Based on receipt of federal financial assistance through a Paycheck Protection Program loan administered through the U.S. Small Business Administration (SBA) under the CAREs Act, the School acknowledges its obligation to prohibit discrimination, harassment, or retaliation on the basis of race, color, age, national origin, sex, citizenship status, genetic information, handicap or disability in admissions, access, employment, tuition assistance, educational policies, or other school administered student and employee programs and activities. Questions regarding the School’s compliance with the application and administration of the School’s nondiscrimination policies should be directed to Matt Duke, Chief Business Officer, (210) 564-6140, m.duke@tmi-sa.org, 20955 W. Tejas Trail, San Antonio, TX 78257, or to the U.S. Department of Education's Office for Civil Rights (OCR) or to the SBA. Please refer to the School’s SBA Non-Discrimination Compliance Policy on the School’s website for information on how to file complaints with OCR or the SBA.

This notice will remain in effect until the School has satisfied and paid off the SBA Paycheck Protection Loan.
TMI Episcopal
20955 W. Tejas Trail
San Antonio TX 78257
phone (210) 698-7171
fax (210) 698-0715